Contact Us

Contact Us

juicespruce.com - Packaging & Storage Solutions
Last Updated: December 16, 2025

Get in Touch

We're here to help with any questions, concerns, or issues you may have. Our customer support team is available to assist you with product inquiries, order status, shipping questions, returns, and general support.

Support Hours: Monday-Friday, 9:00 AM - 6:00 PM (Central Time, excluding holidays). We typically respond to inquiries within 1-2 business days.

Contact Information

Before Contacting Us

For faster resolution, please have the following information ready when contacting us:

  • Order Number: Your order confirmation number (e.g., #12345)
  • Email Address: The email address used when placing the order
  • Product Details: Item name, size, color, or variant if applicable
  • Issue Description: Clear description of your question or concern
  • Photos: If reporting damage, defects, or wrong items, please include photos of the outer packaging, inner packaging, and the item itself
  • Tracking Number: If your order has shipped, include the tracking number

Contact Form

By submitting this form, you acknowledge that we will process your information to respond to your inquiry, consistent with our Privacy Policy.

Common Questions

Order Status & Shipping

For questions about order status, shipping times, or tracking information, please include your order number in your inquiry. You can also check your order confirmation email for tracking details.

For detailed shipping information, see our Shipping Policy.

Returns & Refunds

For return requests or refund inquiries, please contact us with your order number and reason for return. Include photos if the return is due to damage, defects, or wrong items.

For complete return terms, see our Return & Refund Policy.

Product Questions

For questions about product specifications, sizing, materials, or usage, please include the product name or SKU in your inquiry. We'll provide detailed information to help you make an informed decision.

Policy Links

For detailed information about our policies and procedures, please review: