Shipping policy
Shipping Policy
1. Overview
This Shipping Policy outlines the shipping terms and delivery timelines for all products sold through juicespruce.com, including storage bags, organizers, bins, and related packaging solutions.
2. Shipping Destinations
We ship internationally where logistics services and local regulations allow. If a destination is unavailable at checkout, we are currently unable to ship to that location.
3. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during peak seasons or promotional periods.
4. Shipping Method & Estimated Delivery Time
All orders are shipped using standard international shipping.
| Shipping Type | Estimated Transit Time | Notes |
|---|---|---|
| International Shipping | 20–30 business days | Delivery times may vary due to customs, destination, or external conditions |
Note: Business days exclude weekends and public holidays. Transit time begins after order processing and dispatch.
5. Shipping Costs
Shipping fees are calculated at checkout based on destination and package size or weight. Bulky or oversized items may incur higher shipping costs.
6. Package Tracking
Tracking information will be provided once available. Tracking updates may take 24–72 hours to appear after shipment.
7. International Shipping & Customs
International orders may be subject to customs duties, taxes, or import fees required by the destination country. These charges are the responsibility of the recipient.
8. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us with your order number and relevant details so we can assist you.
9. Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Address changes are only possible before shipment.
10. Contact & Support
- Email: support@juicespruce.com
11. Policy Updates
We reserve the right to update this Shipping Policy at any time. Continued use of our website constitutes acceptance of the updated policy.